Park N Parcel

FREQUENTLY ASKED QUESTIONS

 

1. HOW DOES PARK N PARCEL WORK?

If you have selected Park N Parcel as your preferred shipping method, we'll pack your item and drop off your parcel at our selected drop-off point strategically located in shopping malls island wide within 1- 2 business days. Park N Parcel will then pick up your parcel and deliver it to your selected collection point within the next 1 - 2 business days.

Once your parcel is ready for collection, you will receive an SMS notification together with your unique PNP ID. Please do not head down to the collection point if you have not received any notification.

 

2. WHAT IS THE GRACE PERIOD FOR COLLECTION?

Please collect your parcel within 5 days from the date you receive the SMS notification. 

 

3. WHAT HAPPENS IF I AM UNABLE TO COLLECT MY PARCEL?

If you are unable to collect your parcel personally, you can send a proxy to collect on your behalf with the unique PNP ID sent to you. 

 

4. WHERE ARE THE AVAILABLE PICK-UP POINTS? 

Please indicate your collection point in the comment box upon check-out.

 

For more information on PARK N DELIVER services, please visit this website